Privacy Policy

This Privacy Policy explains how Apex Rider Co (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website, browse our products, contact us, or make a purchase from our online store.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

Personal Information We Collect

Device Information

When you visit our website, we automatically collect certain information about your device and browsing activity. This may include:

• Your web browser type and version
• Your IP address
• Your time zone
• Your device type and operating system
• Pages you view on our website
• How you interact with our website
• Referring websites, search terms, or links that brought you to our store

We use this information to help improve our website, understand customer behavior, and provide a better shopping experience.

Cookies and Tracking Technologies

We may use cookies, log files, pixels, tags, and similar technologies to collect information about how visitors use our website.

Cookies are small data files placed on your device that help us remember your preferences, improve website performance, analyze traffic, and support advertising or marketing efforts.

You can disable cookies through your browser settings. However, some parts of our website may not function properly if cookies are disabled.

Order Information

When you place an order or attempt to place an order through our website, we collect information needed to process and fulfill your purchase. This may include:

• Your full name
• Billing address
• Shipping address
• Email address
• Phone number
• Payment details processed securely through our payment providers
• Order details and purchase history

We do not directly store your full credit card information. Payments are processed securely through trusted payment providers.

How We Use Your Personal Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To send order confirmations, shipping updates, and delivery notifications
• To respond to customer service requests
• To manage returns, exchanges, refunds, and order issues
• To detect and prevent fraud or unauthorized activity
• To improve our website, products, services, and customer experience
• To send marketing emails or promotional messages if you choose to subscribe
• To show relevant advertisements and product recommendations

Email and SMS Marketing

If you subscribe to our email or SMS marketing, we may send you promotional messages, special offers, product updates, or store news.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

If you receive SMS marketing messages, you may be able to opt out by replying STOP, depending on the messaging service used.

Marketing consent is not required to make a purchase from Apex Rider Co.

Sharing Your Personal Information

We may share your personal information with trusted third parties that help us operate our store and provide our services. These may include:

• Shopify, which powers our online store
• Payment processors used to securely complete transactions
• Shipping and fulfillment partners used to deliver orders
• Email, SMS, or customer support platforms used to communicate with customers
• Analytics tools used to understand website performance
• Advertising platforms used to display relevant ads

These service providers are only given the information needed to perform their services.

We may also disclose personal information if required by law, regulation, legal request, court order, or to protect our rights, property, safety, customers, or business.

Behavioral Advertising

We may use your information to provide targeted advertisements or marketing communications that may be relevant to your interests.

You can control or limit targeted advertising through the settings provided by advertising platforms such as Google, Facebook, or other third-party services.

Do Not Track

Please note that our website does not currently change its data collection practices when we receive a “Do Not Track” signal from your browser.

Your Rights

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate information
• The right to request deletion of your personal information
• The right to object to or restrict certain types of data processing
• The right to opt out of marketing communications

To exercise any of these rights, please contact us using the contact information below.

Data Retention

We retain order information and customer records as needed to provide our services, comply with legal obligations, resolve disputes, prevent fraud, and maintain accurate business records.

If you request deletion of your personal information, we will review your request and delete the information where legally permitted.

Data Security

We take reasonable steps to protect your personal information. Our website uses secure technologies and trusted service providers to help protect customer data and payment information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

International Data Transfers

Your information may be processed, stored, or transferred outside your country of residence, including in countries where our service providers operate.

By using our website, you understand that your information may be transferred to and processed in other jurisdictions.

Minors

Our website is not intended for individuals under the age of majority in their jurisdiction.

By using our website or placing an order, you confirm that you are legally able to use this website or that you have permission from a parent or legal guardian.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website operations.

Any updates will be posted on this page. The updated version will apply once it is published on our website.

Contact Us

If you have any questions about this Privacy Policy, how your information is handled, or if you would like to make a privacy-related request, please contact us:

Email: Support@Apexriderco.com

Phone: +1 971 460 4433

Support Hours: Monday - Saturday | 9am - 6pm (EST)